Privacy Policy

Telligen’s Commitment to Privacy

Telligen recognizes whether you are an existing client or are considering a relationship with us, you have an interest in how we collect, maintain, and use information about you. We respect your right to privacy and want you to know how we handle the information we receive from you via the Internet.

Personal Information

When you visit the Telligen QIO website and use it to communicate with us, we will not collect personal information about you, unless you provide that information voluntarily. If you provide personal information voluntarily, we will not sell, license or transmit that information outside Telligen and those affiliated companies involved in administering or providing contracted services, unless required to do so by legal, judicial or governmental proceedings, or in accordance with an express authorization you have given us. Once we have responded to your communication, it may be discarded or archived, depending on the nature of the inquiry.

Personal information can be anything that identifies you or your accounts. It may be volunteered in a form submitted through our website or sent to Telligen via email.

General Information

When you visit our website, Telligen may collect general or usage information, such as the type of browser you use, the pages you visit and your domain name. We may use this information to improve the performance and content of our site to better meet your needs. Users’ IP addresses help us project problems with our server and functionally administer our website. Telligen may also use IP addresses to collect broad demographic information about visitors. This information does not identify you personally, and therefore, Telligen cannot use this information for direct marketing or solicitation of business.

Using Email

Please note that your email, like most, if not all, non-encrypted Internet email communications, may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to the receiver. To best protect your privacy, please do not use e-mail for confidential communication. We encourage customers to send confidential correspondence through the postal service or by using the telephone to speak to our employees. We are not responsible for the security or confidentiality of communications you send to us through the e-mail process.

There are locations on our website with special provisions for a more secure environment in which we can exchange information with you. At each of these locations, we will provide you with appropriate instructions.

Changes to this Statement

Telligen may change our Commitment to Privacy statement from time to time without notice. This statement is not intended to, nor does it create any contractual or other legal rights in or on behalf of any party.

Telligen’s goal is to protect your information on the Internet with the same diligence that we use whenever we interact with you directly.

Adobe PDF

Many of our documents are available in PDF format. Adobe Reader, formerly called Acrobat Reader, now includes a built in Read Out Loud option. If your current version of Adobe Reader doesn’t have this feature, the updated plug-in is available at no charge from Adobe. The recommended version for PPC Web Site PDF documents is Adobe Reader version 9.0 and higher.

Adobe Reader synthesizes the text in Adobe PDF files into speech, using a regular Windows or Macintosh computer, so anyone can read basic Adobe PDF text files aloud, even without a screen reader.

The Read Out Loud Option can be accessed by using the following key board short cuts:

View single page – Shift + Ctrl + V
Read entire document – Shift + Ctrl + B
To install the latest version of the Adobe Reader go to: http://get.adobe.com/reader/.

If you use screen reader software (for example an audio-enabled web browser) which is not compatible with Adobe Reader, Adobe provide a free online tool which converts the content of PDF files to a format which can be understood by most screen reader applications. If you need to assistance to convert PDF documents, Adobe® offers conversion tools at its Accessibility Resource Center at http://www.adobe.com/accessibility/index.html

Microsoft Office Files

Microsoft Excel

If you do not have Microsoft Excel, then you can view these files using Microsoft’s free Excel Viewer. If you are having trouble downloading Excel files in your Web browser, right-click on the link, and save the file to your hard drive. Then open the Excel file from your hard drive by double-clicking it.

Microsoft PowerPoint

If you do not have Microsoft PowerPoint, then you can view these files using Microsoft’s free PowerPoint Viewer. If you are having trouble downloading PowerPoint files in your Web browser, right-click on the link, and save the file to your hard drive. Then open the PowerPoint file from your hard drive by double-clicking it.

Microsoft Word

If you do not have Microsoft Word, then you can view these files using Microsoft’s free Word Viewer. If you are having trouble downloading Word files in your Web browser, right-click on the link, and save the file to your hard drive. Then open the Word file from your hard drive by double-clicking it.